Customer parking
Keep customer parking free — automatically and lawfully.
When outside drivers block your spaces, you lose customers and revenue. We solve the problem — digitally, simply and in full legal compliance.
You know the problem.
Experienced daily
Customer parking is vital to your business. Yet every day unauthorised drivers block these spaces — and your paying customers drive off, frustrated, to the competition.
Customers drive away frustrated.
No free space, no purchase. Studies show over 60% of drivers abandon a shopping trip when they can't find parking. Every blocked space costs you revenue directly.
Your team loses valuable time.
Instead of focusing on customers, your staff spend time confronting wrongful parkers, taking photos and contacting authorities — an inefficient, frustrating process with no guarantee of success.
Legal uncertainty holds you back.
Can you have a car towed? What charge is allowed? Without a clear legal basis you risk complaints or lawsuits. React wrongly — and the wrongful parker hits back with a counter-claim.
Our solution for your customer parking.
The solution
The FalschParker app puts every tool in your hands to protect your customer parking effectively — with no legal risk, no staff effort, completely free for you as the operator. The wrongful parker covers the cost.
Capture the wrongful parker.
Open the app, photograph the vehicle with its plate visible and confirm the location. It takes less than 60 seconds.
Issue the expense-compensation charge.
The app automatically generates a legally compliant expense-compensation charge (CHF 60–80) under Swiss law. No forms, no trips to the authorities.
We handle the rest.
Collection, administration and phone support — it's all on us. You focus on your core business.
Request a tow.
For repeated or serious violations, order a tow truck with one tap from our partner network — the largest in Switzerland.
Who is this for?
Ideal for these industries.
Retail & supermarkets.
Keep your spaces free so customers can shop right outside your store — not 500m away.
Restaurants & cafés.
Reserved spaces stay free for your guests — even at the lunch and evening rush.
Medical practices & pharmacies.
Patient parking is sensitive. Make sure only patients actually park there.
Salons, studios & service providers.
Appointments fall through when customers can't find parking. Protect your business.
Shopping centres.
Manage several zones and locations centrally in one app — with a complete overview.
How it works
Free parking in 2 steps.
Set up the app & train your team.
The FalschParker app is set up in minutes. We train your team — remotely too. No technical know-how needed.
- Digital invoicing
- Automatic owner lookup
- Collection service included
- Digital invoicing
- Automatic owner lookup
- Collection service included
Go live straight away.
From day one you can charge wrongful parkers with full legal certainty. The entire process runs automatically.
- Visible deterrence
- Far fewer wrongful parkers
- Seamless system integration
- Visible deterrence
- Far fewer wrongful parkers
- Seamless system integration
Additional services
Download the appPhysical protection on site.
Put up no-parking signs.
We supply legally compliant no-parking signs that reference the contractual penalty and the risk of towing. That way unauthorised drivers know what they're in for before they even step out of the car.
Deploy ParkGuards.
Our physical ParkGuards monitor your parking spaces around the clock and record violations automatically – without anyone needing to be on site.
Key differentiators
Why we're different.
Free for you.
No subscription fees, no setup costs. The expense-compensation charge is paid by the wrongful parker — not you.
Legally sound under Swiss law.
Every charge complies with Art. 41 OR and is contestable in court by the offender — not by you.
Everything in one app
Issue charges, order towing, pull statistics — one tool for everything, usable from anywhere.
What our customers say.
Our property managers log reports straight into the app while they are on site. At head office we see every case and every status, without anyone having to ask.
- hrs/week less administration
- 10+
If someone books a parking space with us, it has to be free when they arrive – otherwise the customer is annoyed, and rightly so. Since the ParkGuards from FalschParker started checking, those complaints have practically stopped.
- fewer wrongful parkers in 6 months
- 89%
Our filling-station operators work with the app on their own – they record fuel theft and expense compensation right on site. That saves us countless hours at head office.
- captured on site
- 100%
