Everything you need to know about private parking compensation in Switzerland

Below we explain what Umtriebsentschädigung (private parking compensation) actually is, how it differs from a public-order fine, who is entitled to issue one, and what you can do if you receive one.

1. What is Umtriebsentschädigung?

Umtriebsentschädigung is a form of compensation that applies when someone uses private property without permission — for example by parking on a private space. Unlike public fines issued by the police on public roads, this compensation is issued by private property owners or their representatives.

It allows the owner to cover the effort spent enforcing their rights. Importantly, by paying the compensation the owner generally waives reporting the incident to the relevant authorities.

1.1 Difference between Umtriebsentschädigung and a public-order fine

While the police are responsible for enforcing parking rules on public roads and issue fines under the Public Order Fine Regulation, different rules apply on private property. On private spaces — such as company car parks or residential parking — owners themselves are responsible for enforcing parking rules. The police may not issue fines there.

Instead, the owner can demand compensation to cover the effort caused by the unlawful parking. This provides a legal recourse without needing to involve the police.

2. Who may issue compensation, and how high may it be?

In principle, compensation may be issued by the owner or tenant of the property who has been harmed by the unauthorised parking. In many cases, however, this is handled by appointed third parties such as specialised service providers.

The amount of compensation can be set by the owner or tenant themselves. In practice the amount is usually between CHF 40 and CHF 80, depending on the effort required to enforce the claim. This flexibility lets those affected adjust the amount to fit the actual circumstances.

3. How can you challenge a compensation claim?

If you have received compensation, first check whether it is justified. It often happens that drivers overlook signs or accidentally park on private property. Before lodging a complaint, make sure:

• You are certain your vehicle was allowed to park at the location.
• The compensation actually relates to your vehicle.
• All steps in using the parking meter or app were carried out correctly, including entering the correct licence plate and parking zone.

If, after checking the facts, you conclude that the compensation is not justified, the notice will include information on how to appeal. Be sure to include all relevant evidence to support your position.

Conclusion

Umtriebsentschädigung is an effective tool for owners of private property to defend themselves against unauthorised parking. It offers a legal way to cover the effort incurred without having to rely on the police. If you receive such a claim as a driver, examine the situation carefully and appeal if appropriate.

For more information about compensation claims and how to enforce your rights as a property owner, visit our website falsch-parker.ch. Protect your property and bring order to your parking — with the Falsch-Parker app!